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Legal notice and website usage Terms and Conditions

In order to comply with Article 10 of the Spanish Information Society Services and E-Commerce Act 34/2002, we provide Users with our details:

Company name:                     Tot-Net Servicios de Limpieza Grupo Netto S.A.

Registered address:                              Ctra. de Montcada, 600, 08223, Terrassa, (Barcelona)

Tax ID:                                                      A08754335

Telephone:                                             902360099



Registry details:                            Barcelona, Volume 5,112, Folio 50, Sheet 61,587, Entry 1

The company’s activity is cleaning and gardening.

Opening hours for the public are:  8am to 6pm, Monday to Friday.


Tot-Net Servicios de Limpieza Grupo Netto S.A. (hereafter the Provider), as the organisation responsible for the website, offers Users this document, which governs the use of the website: in accordance with the obligations set out in the Spanish Information Society Services and E-Commerce Act 34/2002 (known as the LSSICE or LSSI). We also inform all website Users of the usage terms and conditions.

Through the website, Tot-Net Servicios de Limpieza Grupo Netto S.A.offers Users access to different services for them to use and content made available via the website.

Anyone who accesses this website accepts the role of User and are hereafter referred to as Users. This implies full, unreserved acceptance of each and every one of the provisions included in this legal notice or other applicable legal provisions.

Users must read this legal notice carefully every time they enter the website because it may be amended, as the Provider reserves the right to amend any information appearing on the website without any obligation to give notice of this or to inform Users of these obligations. All the Provider needs to do is to publish details of the changes on its website.


2.1. Free access to and use of the website.

The provision of the services by Tot-Net Servicios de Limpieza Grupo Netto free of charge for all Users. However, some of the services offered by the Provider via the website may be subject to payment of a charge.

2.2. User record

In general, Users first have to subscribe or register in order to receive the services. However, Tot-Net Servicios de Limpieza Grupo Netto S.A.makes use of some services conditional on first having filled in the corresponding user record. This record will be made in the way expressly indicated in each service section.

2.3. Truthfulness of the information.

All the information provided by the User must be true. For these purposes, Users guarantee that the details given via the service subscription forms are genuine. It will be the User’s responsibility to keep all information supplied to Tot-Net Servicios de Limpieza Grupo Netto S.A.permanently updated so it always corresponds to their true situation. In all cases, the User will be solely responsible for any false or inaccurate declarations they make and any damage they cause to the Provider or to third parties.

2.4. Minors.

Before using the services, minors will always first have to obtain consent from their parents, guardians or legal representatives, who are ultimately responsible for all acts carried out by minors in their charge. Those people will be responsible for determining the specific content accessed by minors. For this reason, if they are likely to access inappropriate content on the internet, mechanisms such as computer programs, filters or locks must be established on their computers making it possible to limit the content available. Although these are not infallible, they are particularly useful for controlling and restricting the material minors can access.

2.5. Obligation to make proper use of the website.

Users must use the website in accordance with the law and with this legal notice, as well as with morality and decency.  For this purpose, Users will refrain from using the site for illicit or prohibited purposes, harming the rights and interests of third parties and in any way that can damage, render useless, overload, damage or prevent the normal use of computer equipment or documents, files and all kinds of content stored on any of the Provider’s computer equipment.

In particular, as an example but not an exhaustive list, Users must not transmit, distribute or make available to third parties information, data, content, messages, graphics, drawings, sound or image files, photographs, recordings, software and, in general, any kind of material that:

  1. Is contrary, damaging or threatening to fundamental civil rights and liberties recognised in the Spanish Constitution, international treaties and other current regulations;
  2. Induces, incites or promotes, criminal, denigrating, defamatory or violent actions or, in general, anything contrary to the law, morality or public order;
  3. Induces, incites or promotes actions, attitudes or thoughts that are discriminatory for reason of sex, race, religion, belief, age or condition;
  4. Is contrary to the right to honour, personal or family privacy or people’s own image;
  5. In any way damages the credibility of the Provider or third parties or which constitutes illicit, misleading or unfair advertising.


The Provider is free of any kind of liability deriving from any information published on our website that has been manipulated or introduced by a third party.

This website has been checked and tested to see that it operates correctly. In principle, its proper operation can be guaranteed 365 days a year, 24 hours a day. However, the Provider does not rule out the possibility that there may be certain programming errors or that events of force majeure, such as natural disasters, strikes or similar circumstances, may occur, making it impossible to access the website.

Tot-Net Servicios de Limpieza Grupo Netto no guarantees and accepts no liability in any circumstances for damages and losses of any kind that may be associated with lack of availability, maintenance or proper operation of the website or its services and content; the existence of viruses, malicious or harmful software in the content; illicit, negligent or fraudulent use; use contrary to this legal notice and usage terms and conditions; or the lack of legality, quality, reliability, utility and availability of services provided by third parties or indications provided to Users on the website.

The Provider accepts no liability under any circumstances for damages that may result from the illegal or improper use of this website.


The Provider’s website may use cookies (small information files that the server sends to the computer of anyone who accesses the website) to carry out certain functions considered essential for the proper operation and display of the website. The cookies used are, in any case, temporary and their sole purpose is to make browsing more effective. They disappear at the end of the User’s session.

For more information, see our Cookies Policy.


You may be redirected from the website to the content of third-party websites. As we cannot always control from the website the content introduced by third parties, Tot-Net Servicios de Limpieza Grupo Netto S.A. accepts no liability with regard to such content. In any case, the Provider declares that it will immediately remove any content that could contravene Spanish or international legislation, morality or public order, immediately removing links redirecting Users to these websites and informing the appropriate authorities of the content in question.

The Provider accepts no liability for the information and content stored in, for example but not exhaustively, chats, blog generators, comments, social media and any other media allowing third parties to publish content independently on the Provider’s website. However, in accordance with the provisions of Art. 11 and 16 of the LSSICE, the Provider is available to all Users, authorities and security forces and will actively cooperate with the withdrawal or, as appropriate, blocking of all content that could affect or breach Spanish or international legislation, the rights of third parties, morality or public order. If Users consider that there is or may be content on the website that could be considered in this way, they are asked to notify the website administrator immediately.


The Provider is committed to complying with Spanish personal data protection regulations and guarantees full compliance with the obligations set out in them, as well as the implementation of the security measures set out in European and Spanish data protection regulations. For more information, see our privacy policy.


The elements of the website, including but not limited to its programming, publishing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics, are either the property of the Provider or, if necessary, expressly licensed or authorised by the authors to use them. All content of the website is duly protected by intellectual and industrial property regulations.

Regardless of the purpose for which it was intended, its full or partial reproduction, use, distribution will require prior written authorisation from the Provider. Any use not previously authorised by the Provider will be considered a serious breach of the author’s intellectual or industrial property rights.

Any designs, logos, texts and/or graphics beyond the Provider’s control that appear on the website belong to their respective owners, who are liable in the case of any disputes that occur with respect to them. In all cases, the Provider has express prior authorisation to use them.

The Provider acknowledges that the owners hold the corresponding industrial and intellectual property rights. However, a mention of such content or its appearance on the website does not imply the existence of such rights or any liability of the Provider concerning it, nor does imply the Provider’s support, sponsorship or recommendation of them.

Any kind of observation with respect to possible breaches of intellectual or industrial property rights or any of the content of the website can be made via the above e-mail address.


Spanish legislation will apply in order to resolve disputes or issues relating to this website or the activities developed on it, and the parties expressly submit themselves to it. The courts and tribunals of the Barcelona region will be competent to resolve all disputes deriving from or related to its use.